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| 1. What size generator do I need? 2. What is a manual transfer switch? 3. How do I connect a generator to my house? 4. Is a manual transfer switch necessary? 5. How much does it cost to install a manual transfer switch? 6. Can I open my main disconnect breaker and connect my generator to a receptacle? 7. Should I notify my utility company that I have a generator? 9. What are the advantages/disadvantages of the different fuel types? 10. Is a kit available to convert my gasoline portable to propane? 11. How long will the generator run on a tank of fuel? 12. How long can the generator be continuously operated? 13. How often should I shut the generator down? 14. Does Onan offer a diesel fueled portable generator? 15. Does Onan offer portable generators larger than 6,000 watts? 16. Why are Onan generators more expensive? 17. How loud are the portable generators? 18. Are other generators quieter? 19. Is it possible to make the Onan portable generator quieter? 20. Does Onan offer a quieter muffler for their portable generators? 21. Is it okay to add an additional muffler to my portable generator? 22. Is it okay to extend the exhaust pipe on the portable generator? 23. Is it possible to run a portable generator in my garage? 24. Is it possible to build an enclosure around a portable generator? 25. How does the Onan generator compare to the lower cost generators in the home improvement stores? 26. Why is their such a price increase from the portable generators to the home standby units? 27. How large a pump can a portable generator start? 28. Can a portable generator be used with an automatic start switch? 1. What size generator do I need? This depends on the number and size of the loads that you want to run at the same time. If a house uses natural gas (or propane) for heat and hot water a 4,000 to 6,000 watt generator can maintain a high level of comfort (assuming natural gas or propane is available). A house using an electric furnace and electric water heat may need a generator in the 20,000 - 35,000 watt range. Generator size can be estimated by determining the major loads to be supplied and allowing some overhead for convenience appliances (television, computer, etc). Some of the most common major loads are listed below (these are average numbers and can vary):
By manually switching loads off and on the owner can ensure that only one major load is running at a time. This can allow a smaller generator to be used.
2. What is a manual transfer switch? A manual transfer switch is a panel wired into the house electrical distribution system that allows a generator to be used to supply power. It prevents the generator from back feeding the utility and reduces the potential for lineman injury. 3. How do I connect a generator to my house? The simplest and lowest cost method is to run extension cords from the generator to the loads to be supplied. If the generator is to be connected to household wiring an approved method of isolating the house electrical system from utility must be used. A manual or automatic transfer switch can be wired into the distribution system to allow the use of existing household wiring and receptacles. A three position whole service disconnect (knife switch) can also be used to isolate the house electrical system from utility. 4. Is a manual transfer switch necessary? No. However, if the generator is to be connected to the house electrical system an approved means of isolating the house from utility power is required. This is to prevent the generator from back feeding utility and injuring the line workers that are trying to restore power. Significant damage can result from the generator being on line when utility power is restored. 5. How much does it cost to install a manual transfer switch? This can vary depending on many factors. Typical installations can start at $400 - $800 dollars for a surface mounted switch located near the main distribution panel. Most transfer switches come with clear documentation and can be installed by the owner for the cost of a permit in a couple hours. Some factors that can affect cost: Distance from the contractor: Travel time and mileage costs money. The farther you are from the contractor the higher the cost Type of transfer switch: Transfer switches come in a variety of makes, models, and sizes. They can be surface mounted, flush mounted, or designed for outdoor use. Type of installation: Surface mounted switches take the less time to install than flush mounted switches, resulting in a lower cost of installation. Distance from the main panel: Most manual transfer switches are designed to be installed within a couple of feet of the main panel. Addition materials and labor would be necessary to install the switch away from the main panel and would raise the installation cost. Remote generator receptacles: Most manual transfer switches have a receptacle to allow the generator to be plugged in to. In some cases it is more convenient to have the receptacle located closer to where the generator will be located when it is running. Load identification: In most cases the manual transfer switch will not be supplying all of the circuits on the main panel. The more time the electrical contractor spends identifying the circuits to be connected the higher the installation cost. 6. Can I open my main disconnect breakers and connect my generator to a receptacle? No. In concept this may seem like a good idea, but is not advisable for the following reasons: The national electric code and most city, state, and county ordinances require approved means of isolating generator power from utility power. These requirements are designed to protect the lives of both you and the utility workers and to protect your equipment. The main disconnect breakers are not designed to isolate power from two sources. Typically these breakers are rated for 240 volts. If the generator and utility are out of phase the voltage differences between these sources can reach 480 volts. The main disconnect breakers can fail without visible indication. The breaker may feel like it is open but may be electrically connected internally due to a spring or other failure. This can go unnoticed until utility power returns. When both sources of power are available it is possible to connect both sources together. Accidentally operating the wrong breaker can have severe consequences. Approved means of isolation usually require 3 position switches or breakers that prevent connecting both sources of power. 7. Should I notify my utility company that I have a generator? Yes. Most utilities maintain this type of information and make it available to the line workers that will be working in the area. Power restoration can be delayed while line workers check to see if a generator is being properly used. Having this information beforehand can reduce these delays. 8. What type of fuel is best? This depends on many factors - shelf life, cost, storage location, availability, etc. See question #9 for more information on the different fuels. 9. What are the advantages and disadvantages of the different fuel types?
10. Is a kit available to convert my portable generator to propane? No. Onan does not produce a propane or natural gas portable generator or the kit to do this. 11. How long will a generator run on a tank of fuel? This depends on the size of the tank and amount of load on the generator. Higher loads require more fuel. A 6000E portable will run for 9 hours at rated load, a 5000E portable will run for 11 hours at rated load, and a 4000E will run for 13 hours at rated load. Many users average 10 - 15 hours on a 6000E under normal usage. A conservative rule of thumb is 1 gallon of fuel per hour for a 5,000 watt generator. 12. How long can the generator be continuously operated? Unfortunately there is no set answer for this question. The Onan portables are designed for long life, heavy duty operation, and long run times. Gasoline units should be shut down during refueling to reduce the potential for starting a fire by spilling gasoline on hot exhaust components. The oil level should be checked and the unit inspected for signs of fatigue or abnormalities (cracked receptacles, etc) before restarting. One of the advantages of natural gas and large propane tanks is the longer run time between refueling. However, the generator should still be periodically shut down and the oil level checked and the unit physically inspected. The Onan portables have low oil pressure protection, but frequently checking the oil level will help spot excessive oil consumption problems early. 13. How often should I shut the generator down? The answer to this question is similar to #14. The generator should be shut and inspected daily or when refueling. If long periods of no load or light load operation are expected (such as during the night when everyone is sleeping) the generator could be shut down to extend the useful life of the generator and reduce fuel costs. 14. Does Onan offer a diesel fueled portable generator? No. Some of the most important features of a portable generator are size and weight. Diesel engines typically weigh more and are physically larger than their gasoline counterparts. Another important factor is cost. Small air cooled gasoline engines are used in many more applications than small air cooled diesel engines. This helps to reduce the cost of the engine, lowering the cost of the portable generator. 15. Does Onan have portable generators larger than 6,000 watts? No. A 10,000 watt generator requires a larger generator and engine than a 6,000 watt generator. In order to keep the size and weight of a 10,000 watt generator at a manageable level it is necessary to use the smallest engine and lightest components. This can reduce the useable lifetime and reliability of the product. Unlike other portable generator manufacturers, Onan produces generators from 2,000 watts to several megawatts. If a customer is looking for that level of power output it may be beneficial to consider switching to a full fledged standby unit. If cost is a driving factor, carefully reviewing the loads to be supplied may show that a 6,000-watt unit is capable of doing the job with some basic load management. 16. Why are Onan generators more expensive? The Onan portables are designed for heavy duty commercial use, where long life and reliability are very important. To meet these objectives it is necessary to use only the best components, which does raise the cost of the product. This also allows Onan to provide the longest warranty available for portable generator -3 years - and the option to purchase 2 years of additional warranty at a reasonable cost of $75.00. 17. How loud are the portable generators? Approximately 79 dBA at 7 meters at rated load. Average noise levels are usually in the 75 dBA range. 18. Why are the Honda generators quieter? Most portable generators use and air cooled engine operating at 3600 RPM with little or no noise attenuation features. Engines of the same horsepower will produce roughly the same noise level. Onan portable generators use a larger engine for a given wattage than most other generator manufacturers. This increases the life of the product, but does produce slightly more noise. Normally this noise difference is negligible and the increased product life is worth the trade off. There are portable generators with sound attenuation features that are quieter than their non-attenuated counterparts. These units are usually more expensive and may tradeoff a lower noise level for other important features. 19. Is it possible to make the Onan portable generator quieter? Installing panels around the generator to reduce noise levels is not advisable. The engine is air cooled, and restricting the access of cool air to the engine will reduce the life of the engine. Placing a barrier between you and the noise can deflect a majority of the high frequency noise and reduce noise levels. A simple sand filled cinder block wall the height of the generator can significantly reduce noise levels (taking care not to reduce cooling airflow). 20. Does Onan offer a quieter muffler for their portable generators? No. The addition of extra exhaust components does not significantly reduce the overall noise level of the unit. 21. Is it okay to add an additional muffler to my portable generator? Possible? Yes. Recommended? No. Adding additional components to the exhaust system can increase backpressure and does not significantly reduce noise levels. 22. Is it okay to extend the exhaust pipe on my portable generator? Yes. Flexible exhaust extensions are available in many auto parts stores. Care should be taken to limit the length of the extension to minimize exhaust back pressure. 23. Is it possible to run my portable generator in the garage? This is not recommended. Portable generators are designed for outdoor use. Running them indoors presents the following problems: Increased risk of carbon monoxide being admitted to living spaces. Potential for fire. Garages can have combustible material near the generator than can catch fire when in contact with hot exhaust components. Potential equipment damage. Indoor operation of the generator may restrict cooling airflow to the engine. 24. Is it okay to build an enclosure around my portable generator? Yes, as long as the generator is taken out of the enclosure prior to operating it. Access to cooling air is vital to the proper operation of the engine. Portable generators do not have large cooling fans and are unable to circulate air in confined spaces. They rely on the natural circulation of heat resulting when the hot air rises away from the engine and is replace by cool air. 25. How does the Onan portable generator compare to the lower cost generators in the home improvement stores? Onan portable generators are designed for continuous heavy duty commercial use where long life and reliable operation is vital. This is accomplished by using proven manufacturing techniques and top quality components. There are many corners that could be cut that could reduce the cost of the unit, but there would be a tradeoff in the life of the product. The Onan product is backed by the largest service and parts network in the area. Other manufactures may require the product be sent back to them for repair and repairs can take several weeks to perform. 26. Why is there such a price increase from the portable generators to the home standby generators? The larger Onan home standby generators use liquid cooled engines that require belts, hoses, pump, thermostats, etc. They are mounted on steel frames and come with weather protective enclosures. They have a more complex control system and have 2 wire auto start capability. The warranty for the home standby generators covers travel time and mileage. 27. How large a pump can a portable generator start? When starting loads on a portable generator, the larger loads should be started first. A 4,000 watt portable can easily start a one horsepower pump. The 5,000 watt and 6,000 watt generators are capable of starting up to a 3 horsepower pump. 28. Can a portable generator be used with an automatic start switch? No. The Onan portable generators use a manual three-wire start/stop system with no provision for automatic starter disconnect. |
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